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Delete Project

Severin Prothmann July 9, 2019

Hello All

Is there any way to remove or deactivate the possibilty for users to delete projects?

I don't want that any of our users is able to delete a whole project.

Thanks in advance.....

Cheers,

Severin

2 answers

2 accepted

2 votes
Answer accepted
Ollie Guan
Community Champion
July 9, 2019

Hi @Severin Prothmann ,

I think you can find the same case in following post.

Delete Project permissions

Severin Prothmann July 10, 2019

Hi @Ollie Guan 

Thanks for the hint..... 

Adjusting the user setting in Administration-User from Trusted to Basic solved the problem. 
The specified user can no longer delete a project.

Best,Severin

Like Ollie Guan likes this
1 vote
Answer accepted
Joe Pitt
Community Champion
July 9, 2019

I also strongly advise not allowing user to delete issues

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Deleting issues destroys historical data. Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

 

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.

Severin Prothmann July 10, 2019

Hi @Joe Pitt 

You're absolutely right.

To delete Informations from a ticketing system is not an option.... ;-)
And to recover such infos - as you described - lot of work.

Thank you for your answer.

Best, Severin

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