Edit issue field "Comments" when issue transitioned

[Charlie]

Why it is not possible  to add the field I want to edit.

Field "Comments" is missing to choose. is there a reason please ?

Thanks.

[Clark Everson · Accepted solution]

@Charlie 

Comments isn't actually a field. There's a different rule set. You would want to use the comment on Issue rule

Best,

Clark

[Kristin Lyons]

@Clark Eversonunrelated question - are you using a browser plugin to use dark mode?

[Clark Everson]

@Kristin Lyons Yes I am, Dark Reader for Chrome

[Nic Brough -Adaptavist- · Accepted solution]

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Comments are not a field, they are a set of data you add to an issue.  You cannot edit comments during a transition, only add a new one

[Charlie · Accepted solution]

thank you all for the clarification.

But how could it be possible to have default values already prefilled in the pop up "comment" field  screen when issue transitioned. ( using automation for Jira)

what I mean is that:

when issue transitioned, the popup screen of Comment field, that displays, should content a default values already prefilled.

Thanks You.

[Nic Brough -Adaptavist-]

No, there's no way to pre-fill a comment (why would you?  People will just accept that you've prefilled it, ignore it and you'll end up with thousands of meaningless comments telling you nothing of any use)

[Fabian Lim · Accepted solution]

HI @Charlie

Just to add to @Nic Brough -Adaptavist- ,  in the transition screens, the comments fielde is there by default all the time and that is why you cannot select the field.