Error message when configuring Application Navigator - There has been a failure while loading t

[Peter Jahn]

Whe are running JIRA v7.4.3. When I open the administration page of the Application Navigator the following error message is shown:

What does it mean?

Thanks for your help.

[Peter Hancox]

Sorry I don't have an answer but I'm glad I found your question.  Just migrated from on-premise to cloud and updated from 7.1.2 to 7.4.3 at the same time.  Hadn't seen the error before and assumed it was to do with the migration.  Spent a couple of hours trying various things to fix it.

Given the timing, I would hazard a guess it is a bug in 7.4.3

Presumably you've just updated to 7.4.3; have you been in those pages before and not seen a problem prior to that?  I don't recall being on those pages so I wasn't sure whether it was a long term error, or caused during migration, or a bug in 7.4.3.

[Hamid Nayeri]

Same error for me after upgrading to 7.4.3.

Also the same error shows in the add on Configuration Manager.

Any suggestions on how to trouble shoot this would be appreciated.