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Force user to enter a comment on workflow transition

Martyn Hughes-Dowdle June 24, 2024

When moving an issue from one state to another, I would like to force the user to add a comment to the issue and then allow the transition. How can I do this please? I have already tried the Add Required Field validator.

2 answers

1 vote
Duc Thang TRAN
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June 24, 2024

Hello @Martyn Hughes-Dowdle 

You can take a look the same request : https://community.atlassian.com/t5/Jira-questions/How-do-I-put-comment-mandatory-when-transition-an-issue-to-a/qaq-p/2632733

To summarize you need to

  1. create a screen with a comment field
  2. add this screen to the transition
  3. and make the comment mandatory using a Required Field validator.
1 vote
Stephen_Lugton
Community Champion
June 24, 2024

@Martyn Hughes-Dowdle you can do this by creating a screen and then associating that screen to the transition

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