Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Value from JIRA Forms as linked to Custom Fields

Aldi Meilana May 12, 2025

Hi,

 

I create jira forms and linked to Custom Fields, the fields name is Request Category.

Screenshot 2025-05-12 at 16.25.27.png

 

How can I use that value for Automation for Condition Fileds, I already try but not happens (in condition like not match)? 


My automation: 

Issue Transtation to: Waiting For Support

Then Request Category is Share Files

Then Set Assignee is XXXX

Screenshot 2025-05-12 at 16.28.54.png

 

I already try to use Log Action for that custom fields (Request Category), the results is null (not get a value, in this condition the fields already filled in the form of ticket)
Screenshot 2025-05-12 at 16.31.40.png

1 answer

0 votes
Fazila Ashraf
Community Champion
May 12, 2025

Hi @Aldi Meilana 

What was the exact content you passed to the 'Log action' component?

What type of field is 'Request Category'? 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events