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Getting an error when importing CSV for a new jira service desk project.

matt June 9, 2020

I'm getting the following error when attempting to import a csv for a new Jira Service Desk project.

Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state:

 

That's all the error says. 

 

 

1 answer

0 votes
Dave Theodore [Coyote Creek Consulting]
Community Champion
June 10, 2020

I'd bet it's linefeeds in your CSV.  How are you generating the CSV? Try to avoid using a spreadsheet editor, as they tend to munge CSV files for some reason.

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