Hide Priority value/options based on IssueType on Customer Portal

[Alvin]

Hi Community, is it possible to hide certain values/options in Priority Field (System Field) on Customer Portal based on Issue Type (Incident)

I am using this code in Behavior using Scriptrunner, and I know I might doing it wrong, can you help me out of it? Thanks!

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.*

// Get the current issue type from the issue context incase the issue
// has not been created yet
def issuetype = underlyingIssue?.getIssueType().name

// Get a pointer to my select field
def selectcf = getFieldByName("Priority")

// Get pointers to the required custom field and otion managers
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def optionsManager = ComponentAccessor.getOptionsManager()
def customField = customFieldManager.getCustomFieldObject(selectcf.getFieldId())
def config = customField.getRelevantConfig(getIssueContext())
def options = optionsManager.getOptions(config)

// If issue type matches change the cf values to be displayed
if (issuetype.contains("Incident")) {
def optionsMap = options.findAll {
it.value in ["A", "B"] // list of options you want to show
}.collectEntries {
[
(it.optionId.toString()): it.value
]
}
selectcf.setFieldOptions(optionsMap)
}

[Daniel Yelamos [Adaptavist]]

Hi Alvin

Check this bit of code out. This would get all of the priorities with less than "2". Priorities are ordered by id.

import com.atlassian.jira.component.ComponentAccessor
import static com.atlassian.jira.issue.IssueFieldConstants.PRIORITY


def constantsManager = ComponentAccessor.getConstantsManager()
def allowedPriorities = constantsManager.getPriorityObjects().findAll {
    it.id.toInteger() < 2
}.collectEntries {
    [(it.id): it.name]
}
getFieldById(PRIORITY).setFieldOptions(allowedPriorities)

 Do say if I can help you further.

Cheers

DY

[Alvin]

Hi @Daniel Yelamos [Adaptavist] , Thank you for a very quick turn-around. I've already made a new question, Kindly check it via this link if you have time. Thanks

https://community.atlassian.com/t5/Jira-questions/Custom-Added-Priority-doesn-t-return-correct-order-using/qaq-p/899202#M288352