Hide project for all users in Customer portal

[Dmitriy Kudelin]

How i can hide project in Customer portal for all Users and give access to see only him created ticket, not all project?

Thx so much

[Dmitriy Kudelin]

Need add users to list for mask Example:

*@domain.com - 1 project

*@domain2.com - 2 project

This fix need i think

[Dmitriy Kudelin]

New idea, maybe change templates ? I can delete url to HomePage Customer Portals and delete visible list of project.... ?

[Dmitriy Kudelin]

Or maybe disable Customer portal? I need only create Ticket and send notification... if can't i block url Customer portal in my router... Try

[Dmitriy Kudelin]

Thx this is decision of course but it is not suitable. I think i know list of Email for onee project and two project, but i found only invite users. I need add users for project example:

Need add users, not invite

Project one:

user@domain.com

user1@domain.com

Project two:

user3@domain.com

[Gerry Tan]

In JSD administration go to "Request security", and under "Manage who can raise requests through email and the customer portal", set it to "Only people on my customers list".

You then need to add the customer manually (or add the group they belong).

Some documentation links relevant to this:

• https://confluence.atlassian.com/servicedeskserver032/managing-access-to-your-service-desk-828800625.html
• https://confluence.atlassian.com/servicedeskserver032/setting-up-service-desk-users-828800658.html