I am on Standard and have created a rule that uses issue created as the trigger and then has a specific condition that needs to be met for an action to occur, that action being to create an issue in another project.
Because I am creating an issue in a different project, the rule's scope is considered multi-project, and every execution counts against my monthly limit. I have run out of rule executions because my rule executes EVERY TIME an issue is created, even if the condition is not met.
How can I limit executions to only those issues that meet the condition and not EVERY issue creation event?
Hi Jean,
Did you try the rule without including the second project? You should be able to create the rule in a separate project but still leave the rule as a single project (the project the rule runs in to begin with).
Hi John,
I am sorry but I don't understand what you mean. How can I keep it as a single project?
Also is there any way to include the condition in the trigger to reduce the number of executions?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Yes, just try to run the rule as a single project rule - only citing the triggering project. But then go ahead and create it in the second project and see if that works for you.
No, there's not a way to do that real time with the trigger. You could do a scheduled trigger and run it once a day or a few times a day if immediate changes are not needed. The other option is to create a custom field and populate it with a post function in your workflow as issues transition. Then base your trigger on that field changing instead of the transition.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.