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×When you disable users you need to remove them from all roles and groups. DO NOT DELETE USERS, IT WILL BREAK ISSUES THEY HAVE WORKED ON.
If you have 'ghost' users I suggest you re-index, just to be safe, and if they still persist contact Atlassian. If they aren't in ANY group or the database something is seriously wrong.
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Hi Jens,
Hopefully support has gotten back to you to show you how to index. If not, as an admin you can type 'g+g' and then type indexing to open the Administration Search Dialog Box per Using Keyboard Shortcuts.
Cheers,
Branden
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Disable the users.
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