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How do I add an empty field prompt?

Steve Goodwin May 12, 2025

I've created a custom field that I'd like to add an empty field prompt to, just like that for the Description field (e.g., "Add a description..."):
Screenshot 2025-05-12 114314.png
For my field, where can I add the prompt text?

More info: the field's data type and renderer are exactly the same as the Description field.

1 answer

1 vote
Lucas Modzelewski _Lumo_
Atlassian Partner
May 12, 2025

Based on the screenshot, we’re looking at the view screen, where the default value is shown as None - this cannot be changed. However, you can hide the field when it’s empty by configuring the issue layout in Project settings.

In the field configuration, you can set a default value - but for a text field, this might not be ideal, since it would retain the same value if the user doesn’t update it.
Zrzut ekranu 2025-05-12 185235.png

Alternatively, you can make the field required, which will add a red asterisk next to it and force users to fill it out during issue creation.
Zrzut ekranu 2025-05-12 184744.png

If the field is only needed at a specific point (not nesesserly during creation), you can use a validator on a transition. This way, when the issue reaches that step, you can show a custom message explaining why the field must be filled.
I’ve added a validator on the issue creation transition as an example:
Zrzut ekranu 2025-05-12 185114.png
Note: You must make the field optional again in the field config - required field checks happen before transition validators are triggered.

Steve Goodwin May 13, 2025

Thanks, @Lucas Modzelewski _Lumo_ . I appreciate your response. The field is configured exactly as we needed it currently (always visible, not required, no default value). The only thing I wanted to change was the prompt in the textbox when the field is empty, similar to the Description field. I think you've found what I found - there doesn't appear to be an option for this.

Again, thanks for the response.

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