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How do I change the JSD template from a "Basic Service Desk" to a "Customer Service (Desk)"?

Ellen Sulerzyski
Ellen Sulerzyski March 2, 2020

Our JSD was incorrectly set up to use the Basic Service Desk template.  It really needed to be set up as a Customer Service (external).  We have no data in the instance yet so I don't need to worry about that.  Where do I got to change the template (which will change the issue types).  Thanks

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