How do I create an automation rule in JSD to route incoming emails from a specific domain?

[Kara Brake]

Hello, 

We receive emails from a vendor that we want to track in Jira Service Desk.  I would like to route all emails from the vendor's domain to a specific queue without affecting any other domains we receive emails from.  Is this possible?

[Brant Schroeder · Accepted solution]

Kara,

  Currently this is not delivered functionality.  There is a suggestion that is gathering interest that would allow you to create organizations based on domain - https://jira.atlassian.com/browse/JSDSERVER-4417

Currently the only option is to use a plugin like Automatons for JIRA  they also have a Free Version.  This plugin allows you to create organizations based on domain.  Once you have an organization you can use it in your JQL to create the queue.