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How do I exclude reporters with a specific domain from an automation rule?

Evgeniia Bogaichuk
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March 2, 2018

Let's say I need to exclude all tickets reported by "@gmail.com" users:

2018-03-02_16h41_05.png

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Tzu Hau Chai
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2018

That would not be possible, as JQL cannot search for data outside of the issue itself, email address is not part of the issue data. Unless, the username is the exactly the same as the email address which in most cases it is not.

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