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How do i create a linked issue in Jira Software from Jira Service Desk?

Paul Fechner
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March 31, 2019

When i receive a bug from a customer into Jira Service Desk i would like to then manually create a linked issue in the appropriate Jira Software Project.

I can link a JSD issue to a Software project task successfully.

However, i do not seem to be able to select the Jira Software project when creating the linked issue.

Notes:

  • JSD is on a separate server to Software
  • Application links are in place

1 answer

0 votes
Jack Brickey
Community Champion
March 31, 2019

Make sure you have create issue permissions in the SW project.

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