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How do we edit the non-contact extra invoice email addresses

Kim Thibault October 16, 2024

Years ago I set up an additional email address for our Atlassian invoices to go to.  They are then entered automatically into our accounts payable system.   That email address is NOT a contact in Atlassian. 

Now I need to update that email address... but i can't see where to do that. 

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Michael Yaroshefsky - Visor for Jira
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October 16, 2024

Hey @Kim Thibault 

I think this is what you're looking for: 

https://www.atlassian.com/licensing/purchase-licensing#how-do-i-update-contacts-for-my-atlassian-products

If that doesn't work this thread might shed some light as it seems like they had similar difficulties locating the right setting:

https://community.atlassian.com/t5/Bitbucket-questions/How-to-change-the-email-address-for-invoices/qaq-p/959469

Kim Thibault October 17, 2024

Hi @Michael Yaroshefsky - Visor for Jira ! 

Thanks for responding to my question.  

Unfortunately neither of the those pages solve the issue. 

1. The email address I want to edit is not a contact, but is still receiving copies of the invoices each month.  I want to know where I can find it in the system to edit it. 
2. If required, I could create a new contact for the new email address, but that won't stop it going to the current email address.  

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