How to auto-select values in drop-down lists

[Alain Beaulieu]

Hi,

To simulate templates, I'm using querystring key-value pairs to pre-fill some fields when creating some particular repetitive issues, as described in the article here: https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html

Everything works great except for drop-down lists. For these, the value is never pre-selected. I tried to reference values by id, by key and by name, but none of these work. Any idea how I can pre-select drop-down values?

Thanks.

[Bill Sheboy]

Hi @Alain Beaulieu 

Without seeing your automation rule, I am guessing that you are trying to set the values by the names in the drop-down lists.  Perhaps try using the id values instead.

Kind regards,
Bill