The 20h looks like an estimate, which JIRA knows to format as 20h, but your custom field looks like it's either a number or it's something reading the estimate and getting the underlying data, which is storied in seconds.
You'll need to explain the config of the custom field for a more techinical answer, but it does come down to "the field will need to understand the content is seconds"
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.