Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to copy content from Comments field to other custom field

Pradeep Kumar
Contributor
November 1, 2017

Hi All,

 

My requirement is We need to copy the value from comments field and need to show in other custom field.

Comments: [ This is source field]

Email Received from test Account

 

Internal Mail: [ Destination Field]

Email Received from test Account 

 

Thanks,

Pradeep

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 1, 2017

You will need to find or write some code to do that. 

You haven't said when you want to do it (transition, during create, during edit, etc).  That probably determines how you're going to do this.

0 votes
Tarun Sapra
Community Champion
November 1, 2017

If you have script runner plugin installed then you can write a script which uses "CommentManager" to iterate over the issue comments and update the custom field object with the comment's value.

Suggest an answer

Log in or Sign up to answer