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How to disable comments for the customers when an issue is closed (JRIA service desk)

Marçal_Martorell_i_Bou
Marçal_Martorell_i_Bou
Contributor
June 20, 2019

How to disable comments for the customers when an issue is closed

in JIRA 8.0.2

JIRA service desk 4.0.2

 

 

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Milan Chheda [INFOSYSTA]
Milan Chheda [INFOSYSTA]
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June 20, 2019

You can use workflow status properties to disable/restrict the commenting. On the final status of your issue, you can try adding the below property:

jira.permission.comment.denied=true

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