How to disable comments for the customers when an issue is closed (JRIA service desk)

[Marçal_Martorell_i_Bou]

How to disable comments for the customers when an issue is closed

in JIRA 8.0.2

JIRA service desk 4.0.2

thanks

[Milan Chheda [INFOSYSTA] · Accepted solution]

You can use workflow status properties to disable/restrict the commenting. On the final status of your issue, you can try adding the below property:

jira.permission.comment.denied=true