I want to get the value from other date custom field as a basis to the custom field I am about to add. Please help. Thank you!
How to get customfield value using SIL?
"From Department" is multi-select custom field, I want to know the script how to get what value is selected in "From Department".
Regards,
Sami Ahmed Shaik.
Hello,
You should add a post function with a code like this:
#{custom field name} = #{custom field name};
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks! Is there also a way wherein I could get the date when the status is set to closed? I need to stop counting of workdays once the status is closed.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
#{custom field name} = #{custom field name};
You mean i can just add this in my SIL script? Cause I don't think this one works. It causes error. I want to get the value of the custom field "Severity"
Here is what I wrote:
date PreUAT;
number SLA = Severity;
date startDate = created + "1d";
string startWorkingHour = "09:00";
string endWorkingHour = "18:00";
number[] weekendDays = {7,1};
date [] holidays = {"2018-12-25", "2019-01-01", "2019-02-05", "2019-02-06", "2019-04-19", "2019-05-01", "2019-05-19", "2019-06-05", "2019-08-09", "2019-08-11", "2019-10-27", "2019-12-25"};
number hours = getWorkingInterval(created, currentDate(), startWorkingHour, endWorkingHour, weekendDays, holidays);
if (SLA == 1){
PreUAT = "1d" + startDate;
if (PreUAT < currentDate()){
}
return PreUAT;
}
else if (SLA == 2){
PreUAT = "4d" + startDate;
if (PreUAT < currentDate()){
}
return PreUAT;
}
else if (SLA == 3){
PreUAT = "7d" + startDate;
if (PreUAT < currentDate()){
return PreUAT;
}
}
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Does your script compile? From what plugin is the Severity field?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Actually I haven't tested it yet. But I changed it to it's custom field id.
date PreUAT;
string[] SLA = "customfield_10056";
date startDate = created + "1d";
string startWorkingHour = "09:00";
string endWorkingHour = "18:00";
number[] weekendDays = {7,1};
date [] holidays = {"2018-12-25", "2019-01-01", "2019-02-05", "2019-02-06", "2019-04-19", "2019-05-01", "2019-05-19", "2019-06-05", "2019-08-09", "2019-08-11", "2019-10-27", "2019-12-25"};
number hours = getWorkingInterval(created, currentDate(), startWorkingHour, endWorkingHour, weekendDays, holidays);
if ("customfield_10056" == "1-Showstopper"){
PreUAT = "1d" + startDate;
if (PreUAT < currentDate()){
}
return PreUAT;
}
else if ("customfield_10056" == "2-Major"){
PreUAT = "4d" + startDate;
if (PreUAT < currentDate()){
}
return PreUAT;
}
else if ("customfield_10056" == "3-Medium"){
PreUAT = "7d" + startDate;
if (PreUAT < currentDate()){
return PreUAT;
}
}
//missing manual input & consider weekends holidays
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Could you test it and say the errors you can see?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.