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How to populate data from different project to a custom field while issue creation

Sindhu
Contributor
September 5, 2023

I have a project-A which has client name added. when i create issue on project-B the client name field should auto populate, based on what client is added on project-A. 

1 answer

0 votes
Sayed Bares _ServiceRocket_
Community Champion
September 5, 2023

@Sindhu If you want to set the client field automatically based on Project A while creating the issue then you'd need an app like Behaviours - ScriptRunner for Jira Cloud 
 (More options).

If you want to set the client field when the issue is created then you can use automation (Issue created (trigger)+ Edit issue (action)).

Sindhu
Contributor
September 24, 2023

am not sure how to use scriptrunner, do you have any code which i can test ?

Sayed Bares _ServiceRocket_
Community Champion
September 25, 2023

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