How to show a custom field's value in an email?

[Asszonyi Zsuzsanna]

Hello,

I try to set up an email alert, and I can set all the built in fields in the email, but I can't achieve to set the custom field's value in the email.

eg:

<b>{{issue.key}} - {{issue.summary}} </b>
Sprintready: {{issue.[10045].Value}}
SLA priority: {{issue.[SLA Priority].defaultValue}}

In this example issue key and summary are returned fine, but sprint readiness (multiselect searcher) or SLA priority (text field single line) remains empty, not showing any value.

Would anyone be so kind to help me out what would be the proper form to use in this case?

Kind regards,

Zsuzsi

[Mark Segall · Accepted solution]

Hi @Asszonyi Zsuzsanna You'll want to make the following changes:

{{issue.customfield_10045.Value}}

{{issue.SLA Priority}}

[Asszonyi Zsuzsanna]

Thank you very much Mark!!!! <3 <3