How to show all request types from all desk projects on one Service Desk page?
Tony Montana
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As a user I want to see all possible Service Desks and / or request types on one page. Without hidden opportunities and popularity. How can I do that?
1 answer
1 accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hi Viktar,
To show all the projects on the customer portal, it's necessary to let it "open" to all customers.
It means that you need to let all customer access all project:
But, it only shows the most recent and used projects/requests.
We have a feature request suggesting the implementation of the ability to search all requests in the portal:
- https://jira.atlassian.com/browse/JSDCLOUD-4597
If you have any other question, please let us know.
Regards,
Angélica
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