How to write automation rule when label is removed?

[Елена Елена]

Hello

For example, I have an issues with Blocked label, how can I write automation rule to send me notification in Slack which says that this issue is Unblocked when I remove this label in jira?

Thanks

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Елена Елена 

You can create a rule on Field value changed with change type "Value deleted".

Then you can fetch issue's labels using the following SmartValue.

{{#issue.labels}}"{{.}}", {{/}}

You can search in this if the blocked label is there or not and then take some action on that.

I hope it helps.

Ravi

[Ravi Sagar _Sparxsys_]

Or you can use an if condition.

Labels "contains none of" blocked

[Елена Елена]

It works

[Елена Елена]

It works but I got message when I removed any label, I want to get the message when I remove only Blocked label

[Елена Елена]

I don't know how to use SmartValues

[Bill Sheboy]

Hi @Елена Елена 

Perhaps if you post images of your entire automation rule and the audit log details showing the rule execution, that will provide context for the community to help.

And if you are new to automation, please review this documentation and examples:

• https://www.atlassian.com/software/jira/guides/expand-jira/automation
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/
• https://www.atlassian.com/software/jira/automation-template-library

Kind regards,
Bill

[Елена Елена]

Thanks, Bill

I tried 2 options

Option 1 - It doesn't work

Option 2 - I receive notifications from when I add or remove labels for issues which don't have Blocked label

[Bill Sheboy]

For your scenario, fieldChange is not detecting the label change.  Instead please try explicitly checking the field with {{changelog.labels}} such as with this:

[Елена Елена]

It seems to work

[Bernhard Doleschel (Ease Solutions)]

For me this process did not worked. Changed flow (step 3) works (I´ve tested for "Suspect" label):