Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I'm trying to manage automation for custom date fields

Akshay Kale April 8, 2020

Unknown fields set during edit, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -Start Date of Stage (customfield_10226), Start Date of Project (customfield_10220).

 

Capture.PNG

1 answer

1 accepted

0 votes
Answer accepted
John Funk
Community Champion
April 8, 2020

Hi @Akshay Kale  - Welcome to the Atlassian Community!

Have you verified that those fields are in the context for the COB project and/or the issue type? You can verify by

1. Go to Settings > Issues > Custom Fields

2. Search for your custom field, then click on the 3 dots on the right

3. Choose Contexts and default value option

4. Click Edit Configuration

5. Verify what projects and issue types are available for that field. 

Akshay Kale April 8, 2020

Hi @John Funk

thanks for suggestion, but I'm not able to edit configuration of custom field.

 

Capture_1.PNG

John Funk
Community Champion
April 9, 2020

Looks like you are arriving there through your project settings and not the Issues.

Go to this URL, except replace the yourcompany part with your actually instance:

https://yourcompany/secure/admin/ViewCustomFields.jspa

Akshay Kale April 9, 2020

thanks @John Funk

managed to add date in issues via project automation.

John Funk
Community Champion
April 9, 2020

Great!

Olof Nysten
Contributor
July 23, 2021

I have the same problem. I want to enter a checklist to a subtask and get this error. In the custom field configurator it says Checklist Text is available for Global and all isssue types, but still the automation gives the error mentioned above.

Jack Hunter [HeroCoders]
Atlassian Partner
July 26, 2021

@Olof Nysten, to get rid of the error, you need to add the field to a screen

I guess it fails when you create the subtasks so you need to add Checklist Text to the Create Issue screen: https://herocoders.atlassian.net/wiki/spaces/IC/pages/822837261/Add+custom+field+to+a+screen

Cheers,
Jack

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events