Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I need to create a filter that shows only late calls, what JQL code do I need to use?

Erik Eduardo May 19, 2022

I need to create a dashboard that shows only the tickets that are late, for that I need to create a filter but I don't know the JQL code.

1 answer

0 votes
Aron Gombas _Midori_
Community Champion
May 19, 2022

"Being late" can mean different things, as you may use multiple SLAs, etc. But see this page for the reference of JQL on SLA fields and an intuitive example in the bottom:

https://support.atlassian.com/jira-service-management-cloud/docs/write-jql-queries-for-slas/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events