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I need to search in the solved tickets queue LIKE in reporter name

Cristina Ortega January 30, 2023

filter the jira tickets by characters contained in the reporter name. This is the  the advaced search i tried in the filter:

resolution != Unresolved AND "Support team" = MIS AND reporter.property[organization] ~ 'm' ORDER BY resolved DESC

 

I need somethins like this and Jira tecnical support just told me it doesn't exist:

reporter.property[organization] ~ 'm'

OR

reporter.property[organization] LIKE 'm'

 

the tickets arent loaded totatyy so by ctrl +F is not engough. And i dont remember all the names.... If you need the same please, make some noise over here so they can implement it in future updates.

 

 

2 answers

0 votes
Cristina Ortega January 30, 2023

 I already checked that information, and later ask technical support in Jira. I would like this to be incluided in further updates.... because is not possible to do it as i mention....

0 votes
Ashish Bijlwan
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January 30, 2023

Hi @Cristina Ortega 

The "~" operator is used to search for issues where the value of the specified field matches the specified value (either an exact match or a "fuzzy" match) or to search specific that contains mentioned name. 

And because the Reporter field doesn't support the "~", it's not possible to search for the reporter that contains character in the reporter's name.

Please refer below doc for JQL Operators.

https://support.atlassian.com/jira-work-management/docs/advanced-search-reference-jql-operators/

Also, User properties(reporter.properties) are key-value pairs associated with Jira users. For example, a user property could be: f

Refer below doc for more on User properties.

https://support.atlassian.com/user-management/docs/update-roles-and-properties-for-jira-users/

 

Thank you,
Ashish

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