I need to update the Base URL for our account.

[Keith Lidberg]

I am not seeing the ability to update the Base URL of our account. I am the system admin. When I click 'Edit Settings' there is no field to edit Base URL.

Please help.

[Mikael Sandberg · Accepted solution]

Are you using Cloud or Server? For Cloud you would have to sign up for a new instance and migrate from your old one to the new one per this KB, https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

[Andy Heinzer]

If you're using Jira Server, it's possible you would not see this in the system admin menu if you were just a Jira Admin and not a System Admin.   Managing global permissions explains that this is expected as only System Admins can edit this system setting.