I need working example of how to use Create variable

[aagrawal]

I am trying to set up a Rule where when you do a version release,

1. It should include custom fields

2. it should send one email to the target group listing all stories and bugs

with #lookupIssues it is not possible to include custom fields.

I tried to use JQL condition in new Condition and also Branch rule / related issues JQL 

but it sends mail for each issue returned rather than one mail listing all issues.

I came to know it is possible through Create Variable.

Any help will be appreciated.

[Bill Sheboy · Accepted solution]

Hi @aagrawal 

If your branch has JQL or could return more than one issue, you cannot use a created variable in this way.  The asynchronous processing of branches would repeatedly create/destroy the variable and you would get nothing.  Please see this article for more details on this (particularly in the post's responses): https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Create-variable-New-component/ba-p/1448118

As a work-around for Lookup issues not having your custom fields and created variables not working with a multi-issue branch, you can use a web request and  the REST API.  For example:

• use the web request action to call the REST API with your JQL
• use text and list functions to extract your data from the response, possibly into a created variable
• use those results in rule to send one email 

I included links in the above steps to help you.  If you have issues trying this method, please post your rule image and the community can offer help.

Kind regards,
Bill

[aagrawal]

Thanks Bill.