<web-item key="carepackage-web-item" section="servicedesk.portal.user.menu.actions">
<label>Carepackage</label>
<link>$baseurl/plugins/servlet/carepackage</link>
</web-item>
I added a button to service desk so that customers can check the details of the care package.
And he care package screen is made of Velocity, with a decorator in it.
<meta name="decorator" content="alt.popup"/>
(The reason why I did atl.popup is because there are only empty screens without a header or footer.)
And Our customers who use the service desk are not included in any group in Jira. Therefore, if the customer clicks the care package button, it does not enter.
However, web-resources do not seem to import when decorator is removed.
The question here is,
1. is the decorator accessible to users without Jira group?
2. Can I load web-resources without decorator? (I've tried various methods on Google.)
ex. Servlet class => params.put("webResourceManager", webResourceManager) etc.
I'd appreciate it if you could tell me how.
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