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Images not appearing as expected

Tim Patrick
Contributor
March 27, 2018

A strange one...

When i am in a ticket and click on an image, the image comes up fine. If i open an image from the activity stream, it comes up as:Snip.PNG

Any suggestions?

1 answer

0 votes
Shaun S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2018

Hi Tim,

 

Strange indeed.  I wonder what the browser is expecting the content of the image to be. It sounds like a bug that was recently fixed(see JRASERVER-64838),  but we should be able to tell by looking at the response headers for that page. 

1. Open Chrome and navigate to the page that triggers the garbled text instead of the image.

2. Open the Dev Tools panel and click on the network tab. Refresh the page to capture the request.

3. Click on the resource name and get the value for Content-Type. (See screenshot)

 

If the value is something other than image/png, this would confirm my suspicions.  Let me know your findings from the steps above.

Response.png

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