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Incident ticket creation issue

Rajneesh Tyagi May 3, 2018

Dear All,

While creating issue through REST API on JSD , i am facing below issue.

 

"We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file

 

Can anyone help me on this.

Thanks.

1 answer

0 votes
Alexey Matveev
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May 3, 2018

Could provide the json which you pass in the REST call?

rajneesh_123
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May 4, 2018

Hey Alexey,

it was a plugin error, i reinstalled it and that worked out for me.

Thanks

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