Incorporate fields to the notification by email

[Fernando Gregoris]

Hi friends!

I need to know how to incorporate fields to the notification by email in the task of Jira.

For example, currently when we create a task, in the event "created an issue", I can see the person responsible for it in the email received as notification. However not in the notification received when a task is updated.

I await your collaboration.

Thanks, regards

[Angélica Luz]

Hi Fernando,

Currently, it's not possible to customize agent notifications.
We have a feature request suggesting the implementation of such ability:

- https://jira.atlassian.com/browse/JSDCLOUD-5425

Please, make sure to watch and vote to receive updates about the feature.

I'm sorry that we can't be more helpful on it.

Regards,
Angélica

[Fernando Gregoris]

Hi Angélica,

Thank you very much for your cooperation. I defined myself as an observer of the task that references.

Leave a comment to increase the consideration of the need

Regards!

[Fernando Gregoris]

Hi Angélica,

Something new?

Regard!

[Angélica Luz]

Hi Fernando,

I sent a message to the team responsible for the feature to check if they have some update. As our timezone is different, I believe we will have some update only Monday and once they answer, I'll post here.

Regards,
Angélica

[Angélica Luz]

Hi Fernando,

Sorry for the delayed response, I was out of office.
I received an update from the team and they said that there are no plans to work on the notification feature at the moment.

Regards,
Angélica