Incremental counter on transition to itself

[harshal patel]

I am creating advanced workflow which contains exams and retest if failed. I need a number of attempt counter on transition back to itself aka (Retest in my case). Below is an example of what it looks like. Any help would be much appreciated! 

Addons - JSU and Automation for Jira 

[Sam Harding]

Hi,

I think a possible solution here would be to add a custom field to your Issues. You can add a 'Number Field' as a custom field, call it a name like 'Retest Count', then in Automation for Jira, you can have it set up to:
1. Trigger on 'Issue Transitioned' from 'Testing' to 'Retest'
2. 'Edit Issue', fields to set: 'Retest Count', and for the value, set it to the smart value:

{{#=}}{{issue.customfield_XXX}} + 1{{/}}

Where XXX is the field id of 'Retest Count'. The field id can be found by going to 'Edit details' of the custom field, and observing the last section of the browser's url. More details can be found here https://community.atlassian.com/t5/Jira-questions/To-find-the-Custom-Field-id-for-a-particular-custom-field/qaq-p/243305

Hope that helps!