Internal notes email notifications being sent to customers
Tania Graham
Contributor
Hello lovely community,
I have been made aware that our internal notes in JSM are being sent to customers through email notifications.
Internal notes are not visible in portal
Customers do not have licenses
They are not members of the Service Desk Team
They are not watchers on the issues
Would you have any ideas on what I am missing to correct this issue?
1 answer
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
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