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Ipad for fast raise a ticket

b.skorstad June 20, 2019

Hello people.

 

At my IT department we are thinking about having an ipad mounted to a stand so users can make a ticket if nobody is at their desk (running around helping)

Is there anyway that its a standard webpage where the user can set them selv to reporter without loggin in? for faster ticket request?

 

 

1 answer

0 votes
Jack Brickey
Community Champion
June 20, 2019

We use Jira Service Desk for all IT issues. JSD provides a "widget" that is java-script embedded into any webpage. The user can simply click on a help button, select a request type to create and add their email. This doesn't exist in JSW however, so you might check the Marketplace for alternate solution.

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