Is it possible to increase service limits on automation for cloud

[Matt Steadman]

I have found documentation on how to increase the service limits on automation for the server edition. Is it also possible to increase these limits of needed on the cloud version?

[Nic Brough -Adaptavist- · Accepted solution]

No, the Cloud service limits are https://support.atlassian.com/jira-software-cloud/docs/what-are-service-limits/ as I'd guess you've already found.

Atlassian won't change these, as they're there to prevent problems (that they'd then have to get involved in fixing)

[Simmo]

Hi @Matt Steadman

I'm afraid that @Nic Brough -Adaptavist- is correct, these limits don't get raised. However, if you'd like to raise a support ticket then we might be able to help you rework a rule in order to not hit these limits.

Cheers,

Simeon.