By "case", do you mean the Service Desk Request, or the JIRA issue behind it?
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To an extent, yes. If you look at the "issue type screen scheme", you will find a "screen" allocated for "issue view". This gives an order of fields and what fields are available.
However, for the issue view, JIRA re-arranges some of them. It pulls out dates into their own panel, system fields (description, priority etc), time-tracking and users and groups and so-on. What's left it presented in the section for custom fields.
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Do you know if it is possible to have a custom field pull out into its own panel?
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Only with code that can create the panel and pull the field into it.
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