Is there a way in Automation or Workflows to see if someone is currently logged into JIRA?

[Patrick S]

My focus here is JSD, but the question pertains to core JIRA as well. 

Our business case is that customers may reply via email or the portal when the assignee is off shift, or on PTO.  We are currently using automation to transition the ticket from Waiting for Customer back to Waiting for Support, and team leads monitor the WFS queue in case the assignee is out.

I would love to be able to trigger a comment or workflow transition like the following:

{code:title=pseudo}

IF CustomerReplies and Assignee is Not Logged In THEN

   tag an escalation point

ELSE

   transition to Waiting For Support

{code}

[Boris Berenberg - Atlas Authority]

There is not as far as I know.