I'm playing with a few plug ins but I'm not seeing a straight forward way to accomplish this.
I'm trying to have:
helpdesk@domain.com = regular ticket (JSD)
ITEmergency@domain = highest priority ticket, send email alert, send webex teams alert (JSD)
marketing@domain.com = task creation on Marketing Space
eCommerce@domain.com = task creation on eCommerce Space
Danny,
Please read the article. One email per jira service desk.
https://confluence.atlassian.com/servicedeskserver/receiving-requests-by-email-939926303.html
Victor
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