Is there a way to setup email addresses to different Request Types?

I'm playing with a few plug ins but I'm not seeing a straight forward way to accomplish this.

I'm trying to have:

helpdesk@domain.com = regular ticket (JSD)

ITEmergency@domain = highest priority ticket, send email alert, send webex teams alert (JSD)

marketing@domain.com = task creation on Marketing Space

eCommerce@domain.com = task creation on eCommerce Space

1 answer

0 votes

Danny,

Please read the article. One email per jira service desk.

Victor

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