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Is there any possibility to restrict internal comments to Particular groups ??

Madhu Mullangi
Madhu Mullangi December 10, 2018

 

Internal Comment permission is missing in Service Desk .

I have my Customer as a user in the my Jira,

I don't want my Customer to see Internal Comments.

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Yogesh Mude
Yogesh Mude
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December 10, 2018

HI @Madhu Mullangi

I don't think so because already we have two options like share with a customer or comment internally.

you can find below feature request on comment visibility..

https://jira.atlassian.com/browse/JSDSERVER-829

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