I want to be opened an issue automatically by Jira Service Desk when Jira sent to any email to us. The Issue title should be copied from the specific area in the mail body. Are we have any add-on or somethingelse. Thanks for your response...
Hi @Murat Saraçoğulları,
I just want to be sure that; you mean creating an issue by e-mail?
If yes, JIRA Service Desk has a feature. So that, when customer sends e-mail, request becomes an issue in your service desk.
Please check out this link: https://confluence.atlassian.com/servicedeskserver/receiving-requests-by-email-939926303.html
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.