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Issue security level automation

JaanusS October 20, 2020

Hi!

we have created a issue security scheme with two levels and would like to have the default security level to change when an issue is assigned to certain user. So what I hoped would we a minor task of using Jira SD built-in automation seems to get a bit more complicated, since I can't find an option in the automation to change issue security level.

So is it possible to achieve what I described without a third party app? 

1 answer

0 votes
Olga Videc
Community Champion
October 20, 2020

Hello @JaanusS 

I'm afraid it's not possible with basic automation.

There is no trigger "issue assigned"

Check available triggers 

https://confluence.atlassian.com/servicedeskserver/automating-your-service-desk-939926334.html#Automatingyourservicedesk-createACustomRuleCreateacustomautomationrule

My recommendation is Automation for Jira Server great app can be used in every project, lot of possibilities.

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview

BR, Olga

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