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Issues with the Jira Cloud For Sheets Extension

Julio Rosa September 11, 2025

Is anyone else having issues with this extension, such as not being able to connect their Atassian account to the extension, or when trying to load data from some tickets it doesn't load and says it didn't find any issues, etc.image.png

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Answer accepted
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 11, 2025

Hello, Good day. I am unable to reproduce this issue. Make sure you have selected the correct site in the Jira extension.

 

Screenshot 2025-09-12 at 10.11.43 AM.pngScreenshot 2025-09-12 at 10.13.24 AM.pngScreenshot 2025-09-12 at 10.13.32 AM.png

Julio Rosa September 12, 2025

Thanks, yes, it seems that was it. I don't know if it was some Atlassian error, but despite selecting the correct domain, it logged in with another one. I just tried again, it's no longer doing that and it logged in without problems.

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