JIRA Advance Reporting

[lorraine]

I use JIRA service desk and I want to run a report showing the tickets raised in a particular month, that are resolved in that month.  So if I had 40 tickets raised in April I want to be able to show how many of those 40 tickets were resolved in April.

I don't want to just show the total resolved tickets during April as some of those tickets may have been created in other months.

So mu question is does anyone know how to run a report using JQL to identified tickets created in 'month' and closed for that same month please

[Tarun Sapra]

You can do it dynamically if you have script runner plugin installed and use the JQL functions

Basically get me all the stories which were resolved within 4 weeks of creation (within a month) i.e.

issueFunction in dateCompare("type=story", "created +4w > resolutionDate ")

[lorraine]

I have installed the script runner but the above does not run it say that function does not exist or I do not have permission to use it.