Hi, we are in testing phase were we need to decide if JIRA suits us for our needs. Our JIRA service desk has public access and we need to prevent public users to have access to JIRA core website.
kindly advise how we can achieve this.
Hi Clayton,
I think it shouldn't be a problem. Customer that sign up on your portal should only be added as Service Desk Customer role. They won't have access to your JIRA or JIRA Service Desk aside from the Customer Portal.
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