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JIRA

Ishan Sud
Ishan Sud
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March 20, 2018

can Jira Service and Jira software coexist

 

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Gezim Shehu [Communardo]
Gezim Shehu [Communardo]
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March 20, 2018

sure, Service Desk is an application, just as JIRA Core for example.

 

In fact a lot of implementations of Service Desk almost certainly are installed in the same instance as Software.


Scenario is that Service Desk servers for the customer/user portal and Software serves for Development. For example raised bugs in Service Desk would get escalated in Software.

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Ishan Sud
Ishan Sud
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March 20, 2018

can JIRA service desk and Jira software coexist

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 20, 2018

Yes, they're designed to be run on the same Jira Core.

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