how to get a jql for all the time spent without service, even if the status stays tuned for 1 full day, after closing this service, I want to know the total time spent in this service.
JQL finds issues, not the data from them. This leads me into the next question, in that I don't know how you are defining "service" or "time spent without service", or "if status stays tuned".
Could you give a bit more context to your question? Define what a service is, explain the process and expectation. (Time spent will become clear when we know that, I think)
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