Hi,
How can I automate the retrieval of worklogs for tasks and their subtasks in Jira Software that are linked to a Servicedesk ticket?
Could you share example
Regards
That is very tricky.
You can do this via Automation for Jira.
1. Choose a trigger
2. Add Lookup issues action > JQL:
issue in linkedIssues({{issue.key}})
3. Update your Sum field with:
{{lookupIssues.aggregatetimespent.sum}}
Good luck,
Rudy
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